• Total duration 2 weekends
• Language: English, French, Russian, Arabic
• Classroom session
• Online 
• Self-study distance learning
• Entry requirements: – 12 years of schooling and above preferred (A level, 0 Level)

Airports and airlines customer service basics

Course content

The course is open to beginners and professionals in airport airlines sector managers at all levels of various disciplines, planners, market developers, airports and airlines business developers and professional entering the aviation acitivity sector.

Airlines flight catering 

Airlines passenger service

Airports passenger service and aircraft service

Passenger home check-in and airport check-in